Frequently Asked Questions
No. LinStar is a pure e-commerce store — we sell equipment only. Installation, maintenance, and site surveys are not services we offer.
Place your order online, and our team will confirm payment and delivery details with you directly over WhatsApp. Online payment is not available yet.
Log in and visit My Orders in your account dashboard to see the current status of every order, from Pending Confirmation through Delivered.
Most unused, unopened items can be returned within a set window of delivery. See our Return & Exchange Policy page for full details.
Yes, most products carry a manufacturer warranty. Warranty length and coverage vary by product — see the Warranty tab on each product page, or our Warranty Policy page for general terms.
Yes. Register as a retailer from the registration page, and once approved you will see retailer pricing across the store, plus access to our RFQ (Request for Quote) tool for bulk orders.
We deliver across Saudi Arabia's regions. Delivery fees vary by region and are shown at checkout before you place your order.